Contact and support

Help Center

If you are having a medical emergency, call 911 or visit an emergency room immediately. Allina Health Online Questionnaire virtual care is not for emergency medical care.
Customer Support
  • If you are waiting for a provider to respond to your online visit, thank you for your patience. We will respond as soon as possible.
  • For patient care help or to schedule an appointment, call (888) 425-5462
  • If you are having issues logging into your account, need help with RX, or encountered an error while completing a visit, chat using the icon in the lower-right corner of the screen, or call (612) 429-8214
  • For all other inquiries, please visit https://account.allinahealth.org/contactus/